Privacy Policy

Google reCAPTCHA
We use the Google service reCaptcha, a product of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), to determine whether a human or a computer is making a specific entry in our contact or newsletter form. Google checks the following data to determine whether you are a human or a computer: the IP address of the device used, the webpage you are visiting on our site where the captcha is integrated, the date and duration of the visit, the identification data of the browser and operating system used, the Google account if you are logged in to Google, mouse movements on the reCaptcha areas, and tasks where you need to identify images. We have a legitimate interest in this data processing to ensure the security of our website and to protect it from automated entries and attacks.

YouTube-Videos
We have integrated YouTube videos on our website. YouTube is a video portal operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube"). When you access a YouTube video on our site, your browser establishes a direct connection to YouTube's servers. Information is transmitted to YouTube that you accessed the video through our site. This happens even if you do not have a YouTube account or are not currently logged in. The information is transmitted directly from your browser to a YouTube server in the USA and processed there. However, the data transfer to YouTube depends on your consent given in our consent banner.

If you have a YouTube account and are logged in while accessing a YouTube video on our site, according to the information provided by the provider, the information about your visit can be associated with your account, which means that YouTube can log and track your usage behavior. If you want to prevent this, you need to log out of your YouTube account before accessing our site and delete all YouTube cookies from your device.

YouTube is certified under the Swiss-U.S. Data Privacy Framework, ensuring an adequate level of data protection for data transferred to and processed in the USA.

Additional information on the processing of personal data by YouTube can be found in the provider's privacy information, which can be accessed at www.YouTube.com/static and www.google.com/policies/privacy.

Matomo
This website uses the web analytics service Matomo, an open-source project, to analyze and regularly improve the use of our website. The statistics gathered help us enhance our offerings and make them more interesting for you as a user.

We also use the Heatmap & Session Recording modules. Matomo's Heatmap service shows us the areas of our website where the mouse is most frequently moved or clicked. The Session Recording service records individual user sessions. We can replay recorded sessions to analyze the use of our website. Data entered in forms is not recorded and is never visible.

The legal basis for using Matomo is your consent, which you provide via our consent banner and can change or withdraw at any time.

For this analysis, cookies are stored on your device. You can manage this analysis by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, you may not be able to fully use this website. The prevention of cookie storage is possible through your browser settings. Alternatively, you can use this opt-out link:

This website uses Matomo with the "AnonymizeIP" extension. This means that IP addresses are processed in a truncated form, ensuring that they cannot be directly linked to individuals. The IP address transmitted by your browser via Matomo will not be combined with other data collected by us.

For more information about Matomo's privacy practices, please visit https://matomo.org/privacy/.
 

4. Sources and origin of the data, processing purposes

When you visit this website, certain data is automatically stored on our servers (Waldner Group) or on servers of services and products we use and/or have installed. This is done for system administration, statistical, or backup purposes.

The data we process serves the purpose of handling your request and is determined by the specific context of your interaction, such as visiting the website, submitting a contact form inquiry, sending an email message, placing an order/contract, or submitting an application.

Please note that we may also disclose information for specific processing situations to appropriate authorities.

Visiting the website
When you visit our website, the following data is regularly processed: name of the Internet service provider, information about the website from which you visit us, web browser used, operating system used, IP address assigned by your Internet service provider, requested files, data volume transferred, downloads/file exports, information about the web pages you access on our site including date and time.

For technical security reasons (especially to defend against attacks on our web server), this data is anonymized, and the IP address is shortened after a maximum of 7 days, so that no connection to the user is established.

Requests using the contact form
If you send us an inquiry via the contact form, the following data may be processed: name, email address, phone number, postal code and city, company, sector/industry, your concern, and your message.

We process your data within the framework of the contact form to establish contact with you and to respond to your questions and requests. We adhere to the principle of data minimization and avoidance by requesting only the data necessary for contacting you, which includes your name, email address, your concern, and your message.

Delivery of an e-mail message
When you send us an email, we may process the following data: email address, subject, date and time, content, sender information, attachments.

If you contact us via email, the data will be used to respond to your inquiry. You decide which information you provide in your email request.

Receipt of an order/contract
In connection with placing an order / ongoing contractual relationship, we may process the following data: individual data, according to the content of the order / contractual relationship.

Submitting an application
If you submit an application to us, we may process the following data: individual data, according to the information and/or documents provided to us.

We are pleased that you are interested in us and have applied for a position in our company or are currently applying. The data you provide to us will be treated confidentially and generally only processed by selected individuals responsible for the proper conduct of the application process.

The basis for processing your personal data is our interest in conducting the application process and, if applicable, asserting or defending against claims. Data from applicants will be deleted within 3 months in the event of rejection. If you are selected for a position during the application process, the data from the applicant data system will be transferred to our personnel information system.

Automated decisions in individual cases
We do not use any purely automated processing procedures to reach a decision.
 

5. Forwarding to third parties / Data processing abroad

We occasionally use services from affiliated companies within the Waldner Group, business partners, or other third parties who process your data on our behalf, unless there is explicitly a joint responsibility and corresponding contracts are in place. In some cases, and as required by law, we may be obligated to disclose your data to authorities, offices, financial institutions, insurers, or credit agencies.

To provide you with our website and services, we may collaborate with service providers both domestically and internationally. Such collaborations enable us to deploy the best possible and most reliable services. Different countries may have varying data protection standards compared to Switzerland. In such cases, we establish contractual measures with our service providers to ensure an adequate level of data protection.

Currently, we transmit your personal data to service providers outside of Switzerland, specifically to the USA (Google Analytics, Google Tag Manager). The provider Google is certified under the Swiss-U.S. Data Privacy Framework. This certification ensures that your data is protected at a level equivalent to Swiss standards during transmission to and processing in the USA.
 

6. Storage duration / Secure transfer and protection of data

We only store personal data to the extent and for as long as necessary to fulfill the respective purposes for which the data was collected, as required by law, or when we have a legitimate overriding interest.

Data exchange to and from our website occurs encrypted. For our web presence, we offer HTTPS as the transmission protocol, using current encryption protocols. Additionally, alternative communication methods such as postal mail are available. Data processed within our analyses is transmitted to Google in the USA and further processed there. Google is certified under the Swiss-U.S. Data Privacy Framework, ensuring a level of protection equivalent to Swiss legal standards for data processing. Furthermore, we have entered into the necessary data protection agreements with Google. For more information, you can visit Google directly at policies.google.com/privacy.

To best protect the data stored with us against accidental or intentional manipulation, loss, destruction, or unauthorized access, we employ appropriate technical and organizational security measures. These security levels are continually reviewed in collaboration with security experts and adapted to meet new security standards. However, we must note that data transmission over the internet, as well as communication via email, may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
 

7. References to various links

Links to other providers
Our website prominently includes links to the internet sites of other companies. Where links to websites of other providers are present, we have no influence over their content. Therefore, we cannot assume any guarantee or liability for these contents. The respective provider or operator of the pages is always responsible for the content of these linked pages.

At the time of linking, the linked pages were checked for possible legal violations and recognizable infringements. Illegal content was not apparent at the time of linking. However, continuous monitoring of the content of linked pages is not reasonable without specific indications of a legal violation. Should we become aware of legal violations, such links will be promptly removed.

Links to the social media
On our website, you will find links to the social media services of Facebook, Twitter, YouTube, LinkedIn, Xing, and Instagram. You can recognize links to the websites of these social media services by their respective company logos.

When you follow these links, you will reach the corporate presence of Waldner AG on the respective social media service. Clicking on a link to a social media service establishes a connection to the servers of that service, informing them that you have visited our website.

Additionally, further data is transmitted to the provider of the social media service. This may include the address of the webpage where the activated link is located, date and time of the website visit or link activation, information about the browser and operating system used, and IP address.

If you are logged into the respective social media service at the time of link activation, the provider may be able to associate your username and even your real name with the transmitted data, linking this information to your personal user account with the social media service. You can exclude this possibility of linking to your personal user account by logging out of your user account beforehand.

The servers of the social media services are in the United States and other countries outside Switzerland. Consequently, data may also be processed by the provider of the social media service in countries outside Switzerland. Please note that companies in these countries may be subject to data protection laws that do not protect personal data to the same extent as in Switzerland. However, since providers certify under the Swiss-U.S. Data Privacy Framework, adequate data protection can generally be assumed during processing.

Please be aware that we have no influence over the scope, nature, and purpose of data processing by the provider of the social media service. For more information on how your data is used by the social media services integrated on our website, please refer to the privacy policy of the respective social media service.

Below, you will find the key information regarding the applicable data protection provisions for our appearances and those responsible for their operation. For a detailed presentation of the respective processing activities and your options to object (opt-out), please refer to the linked information below.

Facebook: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

www.facebook.com/about/privacy/

Opt-Out: www.facebook.com/settings

and  http://www.youronlinechoices.com

X (Twitter): Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland)

https://twitter.com/de/privacy

Opt-Out: tools.google.com/dlpage/gaoptout

and http://www.youronlinechoices.com

LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

www.linkedin.com/legal/privacy-policy

Opt-Out: www.linkedin.com/legal/cookie-policy

and www.youronlinechoices.com

Xing: New Work SE, Dammtorstraße 30, 20354 Hamburg, Deutschland

privacy.xing.com/de/datenschutzerklaerung

Opt-Out: www.youronlinechoices.com

Instagram: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

help.instagram.com/519522125107875

Opt-Out: www.networkadvertising.org/managing/opt_out.asp

and www.youronlinechoices.com

You use these platforms and their features at your own responsibility. This particularly applies to the use of interactive functions (e.g., commenting, sharing, rating). We have concluded the necessary contractual agreements with the providers regarding data protection requirements.

Purpose and legal basis
We maintain these fan pages to communicate with visitors and inform them about our offerings. Additionally, we collect data for statistical purposes to further develop and optimize content, making our offerings more attractive. The necessary data for these purposes (e.g., total page views, page activities, data provided by visitors, interactions) are processed by the social networks and provided to us. We do not have control over how this data is generated and presented.

Your personal data is processed by the social media providers for market research and advertising purposes. This may include creating user profiles based on your usage behavior and resulting interests. As a result, advertisements may be displayed within and outside of the platforms that align with your interests. Typically, cookies are stored on your computer for this purpose. Regardless, your usage profiles may also store data that is not directly collected from your end devices. Storage and analysis can occur across devices, especially if you are registered as a member and logged into the respective platforms.

Waldner AG
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